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By the team at randallteo.sg

What was keeping him up at night
"I had a health scare last year. Nothing fatal, thank God, but it put me in hospital for four days and I needed a specialist I had been seeing for years. He is not on any panel. When the bill came, I realised my rider did not cover what I thought it covered. I paid more out of pocket than I had in my emergency fund."
What we found when we looked properly

Jason's rider was a well-known plan but an older generation one. It covered panel doctors well but had almost no protection for non-panel specialists. His stop-loss was low, his co-insurance was uncapped off panel, and he had not updated his plan since his company stopped subsidising it five years ago. His critical illness plan, bought when he was 32, was sized for a younger man with a smaller mortgage. His family's combined critical illness exposure had grown significantly since then.

What we did

We walked through his hospital bill line by line so he understood exactly what happened and why. We then looked at the current rider landscape and identified what a current generation plan would have paid for the same admission. We restructured his shield coverage and reviewed his critical illness plan in the context of his actual financial obligations today.

Where he is now

Jason now understands his coverage properly, possibly for the first time. He said the health scare was frightening enough. The bill should not have been the second fright.

A plan that looked right ten years ago may not look right today. Life changes faster than most policies get reviewed.


Your situation

If you have not reviewed your shield plan in a while, it is worth checking what you are actually covered for.

Worth a conversation